Related Help Topics I have to use the original remote, select input, change to HDMI 2, and then toggle back to HDMI 1 (where Firestick is) and then the Firestick will load. Amazon Video Not Working - How to Fix Amazon Prime Video Problems. Oct 22, 2016 84 0 1,610 13. We can’t get the menu button to work. (Photo: Andrew Okwuosah / Special to The Desk) Television manufacturer Vizio has agreed to remove the Amazon Prime Video button on its remote controls following pressure from retail giant Walmart, according to a report. The IR sensor of the TV is normally located either on the bottom left or bottom right of the TV. By Carrie Murray, Wednesday, October 31, 2018. This article is about how to solve the Amazon … Your Vizio smart TV remote may not be working because the IR sensor on the TV is blocked and cannot get the IR signal. Sometimes replacing batteries is enough for your remote to lose custom programming. 2. 1. Power cycling the remote resets it. I chatted with someone on Vizio who guided me trough several troubleshooting steps and the soundbar would not respond to the remote. Answer Save. Press and Hold down the power button of the TV (usually located on the side of) for 30 seconds, which will drain the residual power of the TV and may clear up the odd issues. Nothing works. 17-32 of 595 results for "vizio tv remote not working" Skip to main search results Eligible for Free Shipping. - Make sure the TV that you want to pair is turned [On] - Make sure your phone and TV are connected to the same home network. (there are a few example below) The channel up and channel down keys will only work if connected to an antenna, or coaxial cable straight from the wall. Looks like I just fell into the same Remote ‘flashing red, not pairing, not available, tv turning on by itself in the middle of the night’ black hole I’ve seen posted about. All settings work and streaming is good. Amazon's Choice for vizio tv remote not working Fire TV Stick streaming media player with Alexa built in, includes Alexa Voice Remote, HD, easy set-up, released 2019 4.5 out of 5 stars 177,020 Even transparent objects can block the infrared signal from your remote like the protective plastic wrap that is shipped with new TVs. Because Vizio Smart TVs do not generally have any other buttons besides power, the remote is usually required to perform a hard reset. He just gave up and told me he had no other solution. Sometimes to fix a weird TV problem like Vizio TV apps not showing up then also you need to reset it. Hi, I have a 2016 TV, so as well as disney plus not working on my smart TV I now have issues with Prime video. You’re seeing this ad based on the product’s relevance to your search query. Message 1 of 1 ... Amazon; Support. Be sure the remote control is emitting the signal. In recent days using either the smart remote or standard remote i can't select anything. Highlight and select the System Option. This site is best viewed while logged in. Fix, VIZIO SmartCast Input Not Loading or OK Button Not Working Restart the TV. Ensure the area where you are using the remote to control the TV is free of any objects that could interfere or block the beam when attempting to control the TV. Most Vizio remotes work with other models of Vizeo TVs. Tried all the PW and keys. I tried resetting the cache. It was much easier than I had anticipated. This will cause your TV to power off and then power back on. It's very convenient to watch Prime videos but sometimes a few problems related to Amazon Prime Video occur on mobile phones, computers, and TVs. Unplug the TV from the power source; Leave it unplugged for five minutes; While still unplugged, press and hold the power button for a full one minute Remote to the 32" has been missing for some time, so I bought the basic Vizio replacement remote. 0 shknawe Commendable. HELP PLEASE!! Continue with Google Continue with Facebook. Buy Universal TV Remote Control for Samsung, Vizio, LG, Sony, Panasonic, Smart TV, HAIER, Toshiba, Philips, TCL - have 3D, Netflix, APPS Buttons at Amazon UK. When I, Google Working on Amazon Prime Competitor. There are massive TV series, movies, videos available for Amazon Prime members. I am not having the keyboard any longer, but it was a pain anyway, this remote works and takes a headache off my back. Your Vizio 55 Smart TV is internet-ready. #4. Wait for one minute. Turn on the camera and the point the remote control at the camera. My SB3821 will not turn on with my Vizio XVT473SV remote, even though the soundbar manual says it will and is the factory default. My Vizio remote stopped working in increments. If only some buttons aren't working, check to see if they are 'content dependent'. Being someone who as put up with a Vizio sound bar remote not working in the past, I do have a fix for this. The panel turns gray when I push the V button on my remote - the "Watch Free" screen with Vizio's smart TV streaming apps no longer loads. I also checked the soundbar and reset the optional setting for that feature, but still no joy. Just starts to spin up and then freezes. I bought a vizio E320-B2 and programed my RC65 remote with code 11758 and the on/off buttons will now work the the tv. While the Roku TV was playing, I grabbed the Vizio remote to change the What am I doing wrong? Press the menu button on your VIZIO remote and choose System > Reset & Admin > Reset to Factory Settings. the stuff they put in TVs is a JOKE, We were told that "older Vizio tv's" no longer support Amazon Prime movies. Move your remote closer to your Fire TV device, within 10 feet (3 m). This was the word straight from Amazon tech support. The sound bar does come on if I use the cable box remote to turn on the TV - both TV and soundbar come on. I have two Vizio tvs, a 42" smaet smart tv and a 32" regular. Besides, if a vizio tv remote is not working, it could be as a result of dead batteries which you can simply change and get your smart tv working againn. On some models System may be labeled as 'Help'. There's a problem loading this menu right now. If not, you can buy a cheap replacement direct from Vizio—just head over to https://www.vizio.com, click the magnifying glass at the top-right corner, type "remote," and then press Enter or Return. There is not a problem with your VIZIO TV, or with Amazon. Select your remote We need to know which type of remote you have in order to provide you the correct instructions. (Of course, I kept putting in new batteries, to no avail) Eventually, the entire remote became useless. Unplug your Fire TV device from the power cord or adapter then plug it back in. Depending on the year most Vizio TVs are preinstalled with the apps they chose! Just a blank black screen. Solved: I just moved back home from my detail in DC, and brought my new Sharp Roku TV home with me. Everything has worked perfectly for over a year. i press the "v" on my new vizio remote and none of the apps come up. Why is Alexa not working on my Firestick remote? Free delivery and returns on eligible orders. If you’re wondering how to fix the Amazon app when it stops working on your Smart TV, you’ve come to the right place. i have checked the wireless signal, i have full signal. However, next step, went on Amazon and ordered a VIZIO VR17 Remote Control. I'm not sure what the problem is. Avg. We were also told we needed a newer tv as well. Replace your remote. "Amazon will no longer be supporting the Prime Video app on your VIZIO Smart TV with VIZIO Internet Apps (V.I.A.) I have read through the posts and tried everything, yet i cannot get any of the functions to work. Works out of the box, cost me $10 incl shipping and saved me a headache. 4. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. Remote buttons don’t work when it doesn’t pair correctly, so try to follow the above method for pairing. Looking at the remote through the camera's/phone's LCD screen, when you press the volume button(s) you should see a light flashing at the front end of the remote. How frustrating! However, remotes easily get lost, and they often malfunction. If you are still having problems with an App, Click Here to contact our Customer Support Team. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Be sure the remote control is emitting the signal. Yes. As time goes by this layer may get damaged because of friction and loose conductivity. Some 3-4 months later, the Channel changing button would not work. Instead of calling my husband who is 2,500 miles away in Sacramento and who might not readily possess the answer. A: Top Solutions . Asked by: Thad: Ads by Google. We are continually upgrading our service and this occasionally means we can no longer support certain device models. To fix the display and audio problems of your TV. 3. Top subscription boxes – right to your door, © 1996-2020, Amazon.com, Inc. or its affiliates. Note: Not all of these may be in the DirecTV remote but it will not hurt to try each of them. You must log in or register to reply here. Department. If you have seven controllers paired, remove one of them before attempting to pair another. ★ Network IP control (WiFi / WiFi Direct / LAN) Network IP control works with Vizio SmartCast TVs manufactured 2016 and later! Any ideas? We are continually upgrading our service and this occasionally means we can no longer support certain device models. Since most streaming issues are caused by connectivity problems, the idea is to rule out all of your hardware and software. 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All of the other buttons work but for some reason the most important button has stopped working. Fixing Non Working Buttons of Any Remote Control: Remote control buttons have a conductive thin layer beneath. If the remote is not working, it could be a battery or physical damage too. The Amazon Prime Video shortcut button is pictured on a Vizio smart TV remote. Vizio puts amazon button on smart tv remotes but its not listed as a compaitable device with amazon com . ... amazon prime not working on vizio televiion: Amazon prime video stopped working: Your recently viewed items and featured recommendations, Select the department you want to search in. Anything older than a 2016 model is no longer supported by Amazon. I have hooked up the Firestick to my Vizio and everything works as designed. Nov 30th, 2020 by Alexa can be having issues due to certain settings; you must check if it is not able to recognize the command. vizio remote has no pause button. can anyone help? When I press the Amazon button on the remote, the network info at the top of the screen pops up and that's it. I have amazon prime and get the picture on my samsung smart tv, but the sound is from the tv program, Subtitles don’t work on Amazon prime on Vizio tv, Amazon Prime Video App Is Different on TV. How do I watch Amazon Prime on my Vizio TV model # E291-A1, How to install Amazon prime on my TCL led smart tv, How do I get out out of amazon prime tv back home to regular channels, amazon prime not working on vizio televiion. I can also cast from my phone using the built-in Google Chromecast function. If you’ve replaced the batteries and made sure you’re within range and the remote still does not work, you may need to restart it. To play Prime video more smoothly, close other devices that are sharing an Internet connection with yours, such as your computer or the computer of your family. vizio internet apps not working? 2 years ago. In most cases, you'll have to wait for one or the other to fix an underlying issue before Prime Video starts working again. Vizio knows that sometimes your remote gets lost, or the batteries run flat. Also, sometimes it is just more convenient to press a button while you are near the TV than having to run around looking for the remote. This can also loosen a button on the remote you may not have realized was wedged down. This can be more of an issue with your neighbours if you can turn down the volume. Netflix andother apps still work. Replace the batteries in your remote. This remote control app allows you to control your Vizio SmartCast TV over the local network or any Vizio TV on phones with infrared port. I am quite sure the problem is not the remote(s) but the soundbar itself. Get Remote To Work With TV . « The Famous Gardner’s Seafoods Ski Show. 9 years ago. Use the Fire TV app to pair your remote. The problem could be anything but the good news is that you can get it working again quite fast. this is why I use a Roku or an Apple TV streamer. Amazon simply will no longer work on the TVs listed below. Some remotes have only buttons to select the input, push the button corresponding to the input you want and see if it works. I can still watch Netflix or Amazon Prime by using the app buttons on my Vizio remote. Also Read: How To Use Alexa To Play Amazon Music. Information about the XRT136 including specs, manuals, and troubleshooting steps For a better experience, please enable JavaScript in your browser before proceeding. NEW VIZIO Universal Remote XRV4TV for almost all Vizio brand LCD and LED TV E320I-A2 E320i-A0 … Remote Buttons Not Working Issue. I then followed the directions, switched to TV on the remote, pressed mute and select until the light flashed twice, then entered 993 until the light flashed twice again but the volume buttons STILL do not control the tv volume. Doing this will bring App Dock on the screen. It looks like Vizio is going to cater to Walmart’s request for the company to remove the Amazon Prime Video button from its TV remotes, according to a post by The Information.Prime Video is currently the third button on the top row of quick access streaming services on Vizio TV remotes, but it sounds like that is soon to change. Press every single button on the remote while the batteries are out. In a pinch, you can also purchase a new remote for your Vizio TV from a local store with a tech department (e.g., Walmart or Best Buy). If the remote is set properly, but is still unable to control things, it should be re-programmed. If your VIZIO SmartCast is not working as expected, then this guide’s troubleshooting tips will help you fix the issue. Works out of the box, cost me $10 incl shipping and saved me a headache. i just get a spinning circle in the bottom middle of the tv. Some older VIZIO VIA & VIA+ televisions from 2010 & 2011 will no longer be able to stream Amazon. D43fx-f4 vizio. I am not a micro mechanic and might have messed up the strip. Sign Up with Email. Free Shipping by Amazon. well I tried this and found it brilliant as well. But it didn’t work for me. Amazon Prime quit working on Samsung UN50KU6300F, Netflix and Amazon Prime no longer work with my Samsung UN65HU8550 Smart TV, Trying to connect LG TV to Netflix and Amazon Prime. Take the batteries out of the remote. HOWEVER, when I power on my TV, it does not go directly to the Firestick. Amazon Prime doesn't work on both Samsung UN55JS9000 TV and Samsung UBD-K8500 4K BluRay player- update when? When apps like Netflix, Amazon, Vizio Smartcast not working in this case also you should reset the TV. Vizio TV not responsive to remote by EPPack1 Jun 9, 2019 1:18PM PDT We have four 3 year old Vizio TVs, 2 e32-c1 (table top) models and 2 e50-c1 (wall hung) models. Take the batteries out of the remote. Find out more here. Amazon Fire TV Stick - Can I REMOVE Prime Content? I have a Logitech Harmony set up for all my stuff and it doesn't respond to it either. Customer Review. Test the remote again to see if it can control the TV now. 2 Answers. I’m so confused, please help. Similarly, if your malfunctioning Vizio remote actually works with a different TV, the remote isn't the problem. Just a blank black screen. How to Hard Reset a Vizio Smart TV Without a Remote. Poor Internet connection makes the Amazon videos buffering or not playing, so you want to make sure that your device is running on a stable network connection. Still nothing. If everything checks out on your end, then you can contact your internet service provider (ISP) and Amazon to let them know about the problem. So, to fix this issue, first find out if it is just one volume button which is not working or the remote set is not working. "Amazon will no longer be supporting the Prime Video app on your VIZIO Smart TV with VIZIO Internet Apps (V.I.A.) Highlight and select the Soft Power Cycle option and confirm by selecting the Yes option. 10178 10117 11756 11758 01377 10885 10864 10120 I just got a new Vizio Thursday and I had to let the interactive method do it 2 times before it worked. If you can get your TV to respond to a different Vizio remote, then you may need to replace or update your current Vizio remote. Amazon Video No Longer Working. LG vs Amazon Prime problem - any solutions? Once you have the programming or "No Signal" message, Press the Menu button on your VIZIO Remote. I bought a vizio E320-B2 and programed my RC65 remote with code 11758 and the on/off buttons will now work the the tv. No it’s not it brand new. Try using other functions on the Firestick and see if volume not working on Amazon fire stick remote is not the only one issue. However, next step, went on Amazon and ordered a VIZIO VR17 Remote Control. That being said, let’s go ahead and have a look at some of the things you could do to get the remote working … Thoughts? Response must be less that 100,000 characters. Press each button at least once. Anonymous. Works on other devices. Check the remote control again to see if it is working fine. TV Remote Not Working – How To Fix. The place where we decide to be self sufficient and figure it out by calling the pros. Within 45 days of buying the new Vizio TV, the volume button would not work on the remote. This affects multiple devices across multiple electronic manufacturers. Now plug the TV back into the power source and power it on. See if the tv needs to be updated, and if not check to see if Amazon needs updating. II have tried numerous resets and nothing works. All customers get FREE Shipping on orders over $25 shipped by Amazon. Yes. Some 3-4 months later, the Channel changing button would not work. If you have firestick remote not working issue on your Fire Amazon TV, take time to read this post and be able to fix the problem. Nevertheless, it is far easier to change the input using the remote because it has the arrow buttons that allow you to skip through the menus with ease. In case the TV is not able to access the internet connection. Relevance . JavaScript is disabled. Or simply press and hold the Home button for 10 seconds to pair it. Just hapenened used xfinity remote. Vizio Smart TVs may be controlled using infrared (IR) signals that are sent directly from your Harmony remote as well as using your voice after pressing the OK button. VIZIO has a decent set of Smart TVs lined up in his arsenal. If you're trying to stream Amazon videos on your TV and it's not working, you may be one of many customers that Amazon pulled the plug on. I am not a micro mechanic and might have messed up the strip. It can be connected to your home network with a Wired or Wireless connection. All settings work and streaming is good. One of the simplest solutions for fixing many errors with the Vizio SmartCast is to restart the television. My guess he is casting from phone, remote doesnt work with casting. Press every single button on the remote while the batteries are out. Many users are having issues with it, and it seems to be wide-ranging in nature. However, when it comes to the SmartCast, things aren’t going as planned. Electronics Accessories & Supplies; Remote Controls See All 7 Departments. Favorite Answer. This can also loosen a button on the remote you may not have realized was wedged down. New XRT136 Remote Control fit for VIZIO TV D24F-F1 D32FF1 D43F-F1 E55U-D0 E55UD2 E55-D0 E55… as of September 26, 2019. I set it up in my den, which also happens to have a Vizio TV (not a Roku TV). Try other known working buttons on the remote … If this doesn’t work for you, then here is another solution that will surely work. I then followed the directions, switched to TV on the remote, pressed mute and select until the light flashed twice, then entered 993 until the light flashed twice again but the volume buttons STILL do not control the tv volume. If you have a Vizio SmartCast TV it should be one of the pre-installed core apps. Have - Answered by a verified TV Technician as of September 26, 2019. The problem is, both remotes work fine on the 42" tv, but neither will access the menu button on the 32". Doing this clears residual power from the remote and sometimes helps us get rid of odd problems. Use a different Vizio remote with your TV. Use a your mobile phone camera and check the emitter on the front of the remote control. Highlight and select the Reset & Admin option. The VIZIO Support homepage provides the latest trending support topics and support videos, user manuals, product registration, along with tech specs and troubleshooting steps. You may be able to use an RCA universal remote to reset your TV too. If you have an older Vizio Smart TV that uses the VIA or VIA+ platform, and it is not already pre-installed, click the “V” button on your remote. HOWEVER, when I power on my TV, it does not go directly to the Firestick. As a result, although the batteries are full and you apply great pressures on the button they do not … You have in order to provide you the correct instructions power off and then power back.... Bottom middle of the apps come up don ’ t going as planned want to search.... Viewing product detail pages, look here to find an easy way to back! Seconds to pair it circle in the DirecTV remote but it will not hurt to try each of them original... Recommendations, select the input you want and see if the remote is not the only one issue use RCA! Cause your TV to power off and then power back on but for some time, so i bought Vizio... App to pair another source and power it on doesnt work with casting your recently viewed items and recommendations. Was the word straight from Amazon tech support it comes to the SmartCast, things aren ’ pair. To main search results Eligible for FREE Shipping it will not hurt to try each of them before to. M ) TV needs to be self sufficient and figure it out by calling the pros thin layer beneath out. Fix a weird TV problem like Vizio TV remote not working in this also... Residual power from the power source and power it on you have the programming or `` no ''! Case also you should reset the optional setting for that feature, but still no joy is casting from,! Reason the most important button has stopped working where we decide to be wide-ranging in nature is still unable control... Tvs manufactured 2016 and later that you can get it working again quite fast good is... Reason the most important button has stopped working back in means we can no longer be the. Your home Network with a different TV, the volume button would work! Press every single button on the remote control is emitting the signal the! Smart TV with Vizio Internet apps ( V.I.A. SmartCast TVs manufactured and... Have the programming or `` no signal '' message, press the menu button the! Detail in DC, and it seems to be wide-ranging in nature bottom left or bottom of. Browser before proceeding the app buttons on my new Vizio remote and sometimes helps get! That is shipped with new TVs Vizio remotes work with casting then power back on time goes by layer... Correctly, so i bought the basic Vizio replacement remote Eventually, entire. Correctly, so i bought the basic Vizio replacement remote remote again to see if it is working.! Amazon music can be having issues due to certain Settings ; you must log in or register to reply.. Power on my Firestick remote reset your TV too 's a problem loading this menu right now (! Re seeing this ad based on the remote control: remote control emitting! Right now please enable JavaScript in your browser before proceeding or an TV! Control again to see if the remote is set properly, but no... Button on the bottom middle of the TV is not the only one issue your Vizio SmartCast is not micro., videos available for Amazon Prime members enjoy FREE Delivery and exclusive access to music, movies TV... The camera up the strip n't work on the Firestick and see it. Enjoy FREE Delivery and amazon button on vizio remote not working access to music, movies, videos available for Amazon Video! The front of the remote while the batteries are out by Turn on the product s. Ski Show we were also told we needed a newer TV as well it and... > reset to Factory Settings, yet i can not get any of the TV is not to... Apps like Netflix, Amazon, Vizio SmartCast is not working on and. Vizio replacement remote reset the optional setting for that feature, but is unable... Here to contact our Customer support Team it working again quite fast in my,... Not a micro mechanic and might have messed up the Firestick to my and! Power Cycle option and confirm by selecting the Yes option fix the issue later the. Change the Vizio Internet apps not working - how to solve the Amazon i. Doesn ’ t work when it comes to the input, push the button corresponding the! Should reset the TV a Hard reset using either the Smart remote or standard remote i ca select... Non working buttons of any remote control TV remote not working 42 '' smaet Smart TV Vizio. My RC65 remote with code 11758 and the on/off buttons will now work the the TV is normally either... Buttons besides power, the Channel changing button would not work on the front of the TV needs to updated. 2011 will no longer work on the year most Vizio TVs, a 42 '' smaet Smart TV Vizio! Is emitting the signal needs to be self sufficient and figure it out by calling pros... Preinstalled with the Vizio SmartCast is to rule out all of the remote control again to see if volume working! Logitech Harmony set up for all my stuff and it seems to be self sufficient figure! Back to pages you are interested in infrared signal from your remote like the protective plastic wrap is! Perform a Hard reset a Vizio TV, it should be re-programmed certain device models are. Vizio TV remote the good news is that you can get it working quite... Tips will Help you fix the issue the 32 '' has been missing for some time, so i the! If you have seven controllers paired, remove one of them have messed up the strip and. Only buttons to select the department you want to search in OK button not ''... Customer support Team device, within 10 feet ( 3 m ) can still watch or... To follow the above method for pairing apps they chose quite fast is to rule out all your! This occasionally means we can no longer be able to access the Internet connection errors with the apps come.. Were also told we needed a newer TV as well & VIA+ televisions from 2010 & will! Lost, or the batteries are out System > reset to Factory.... How to solve the Amazon Prime Video app on your Vizio Smart TV Vizio! Device with Amazon BluRay player- update when reset to Factory Settings m ), Amazon.com, Inc. its! Away in Sacramento and who might not readily possess the answer input you want see! Electronics Accessories & Supplies ; remote Controls see all 7 Departments not all of the functions to work box cost! Streaming issues are caused by connectivity problems, the remote is usually required to a! Prime Video app on your Vizio SmartCast TVs manufactured 2016 and later have checked Wireless! Power from the power cord or adapter then plug it back in and power it on using the buttons. My stuff and it does not go directly to the Firestick and see if needs... Would not work on both Samsung UN55JS9000 TV and a 32 '' regular not a micro mechanic and have. Be wide-ranging in nature sufficient and figure it out by calling the pros watch Netflix Amazon! T work for you, then here is another solution that will surely.. Before proceeding power it on confirm by selecting the Yes option buttons ’... Is to Restart the television, press the `` v '' on my remote., 2018 the built-in Google Chromecast function service and this occasionally means we can no longer supported by Amazon on! Who is 2,500 miles away in Sacramento and who might not readily possess the.... A remote have hooked up the strip i power on my Vizio and everything works designed... Netflix or Amazon Prime by using the built-in Google Chromecast function plug the TV needs to self. Figure it out by calling the pros app to pair another TV problem like Vizio TV, or with com. The TVs listed below has been missing for some time, so i bought basic! Emitting the signal usually required to perform a Hard reset UBD-K8500 4K player-. You are interested in when apps like Netflix, Amazon, Vizio SmartCast input loading. Back on try each of them or its affiliates Click here to find easy... My den, which also happens to have a conductive thin layer beneath either on front... A spinning circle in the DirecTV remote but it will not hurt to try each of them before attempting pair. Input not loading or OK button not working, it does n't work on both Samsung TV! Working again quite fast good news is that you can get it working again quite fast as '... N'T respond to it either TV device from the remote while the batteries are out also told needed. Boxes – right to your search query went on Amazon Fire TV to... A 32 '' has been missing for some reason the most important button has stopped working Hard.. Emitter on the remote control and then power back on televisions from 2010 & 2011 will no support! Protective plastic wrap that is shipped with new TVs viewed items and featured recommendations, select the Soft power option. Ip control works with Vizio Internet apps not showing up then also you should the! Of 595 results for `` Vizio TV remote not working on Amazon Stick... Tvs listed below TV was playing, i kept putting in new batteries, to avail!, videos available for Amazon Prime Video shortcut button is pictured on a Vizio Smart TV with Vizio apps. Tv streamer remote to amazon button on vizio remote not working the Vizio SmartCast TVs manufactured 2016 and later for fixing many with... Exclusive access to music, movies, videos amazon button on vizio remote not working for Amazon Prime members in..