; 2 Actual colour and dimension may differ from the screen image. In the case of input sources that contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear. Please click on the links below to register your product in your locale. I am using the sony str-dh550 reciever via hdmi to my computer. How can I compare Sony product specifications? The sound bar is working fine but there appears to be no power coming from the subwoofer. I heard a weird click from the subwoofer and it stopped working. Check the status of the subwoofer LED indicator. Australia New Zealand Singapore Malaysia Indonesia Thailand (ไทย) Vietnam (Việt Nam) India Taiwan (台灣) South Korea (한국) Hong Kong Note: Online, Follow these steps to troubleshoot the issue: NOTE: The subwoofer is a speaker for playing bass sounds. It is 15months old and I have spoken to Sony but it was only covered by a 12 month warranty typically. And you’re right on if you think it means … Sleek design that … When you play content compatible with copyright protection technology (HDCP), it is not output from the subwoofer. To get the full experience on Sony.co.uk, please change your settings to allow JavaScript. Sound from the subwoofer may be hard to hear when the input source has less bass sound, such as TV broadcast. If no sound is heard from the subwoofer. Search. Please check/do the following - The power indicator on the subwoofer does not light up. On the BLUETOOTH device, select Touch the N-Mark of the Bar “HT-CT80.” Sony Support HT-CT80. The LED on the subwoofer or surround speaker sometimes flashes. Sony SupportSound Bars & Home Theater Systems, A place where you can find solutions and ask questions, Never miss an update again! No regrets. This time, I was watching Wonder Woman in Atmos and at the 14 minutes mark, there was a deep bass. Find replacement remote controls, parts and accessories. The sound is cutting out, totally random, for like 1-2 seconds. In August 2015 I purchased a Sony HT-CT180 Soundbar and Subwoofer. Page 17 Press (BLUETOOTH). The official description goes “for true sonic purity.” We are not clear as to what “true purity” might mean, but we all have some idea. Therefore, sound comes out of the Sound Bar and the TV speakers at the same. Circuitry looks OK just by eyeballing. Check the Applicable Products and Categories section of this article before starting these steps. Place the sound bar in front of your TV and connect using a variety of inputs for an easy, immersive viewing experience. Place the sound bar in front of your TV and connect using a variety of inputs for an easy, immersive viewing experience. ; 3 Colours & features of the product shown may differ by model and country. Start the volume low and gradually increase it to determine if the subwoofer is working correctly. If you're interested in comparing Sony product specifications, this is the way to do it! Click on the links below to find retail stores near you. HT-CT80. With a sleek, compact design that won’t distract from the TV screen, these sound bar / subwoofer speakers are ideal for smaller spaces and are an effortless complement for modern décor. Sony tell me it's impossible to buy replacement subs because they're 'paired'/synced with the soundbar and suggest that I get it repaired (which will probably cost £100+). Your speed may change over time, so the results of your test may not be the same from day to day, End of support notification for products using the Windows Vista operating system, Windows 10 information - updated on 28th July 2015, Sony Essentials now part of Sony Entertainment Network, Hoax SMS Warning – “You have been chosen to receive a free gift....tell us where to ship.”. If the sound is not output from. Set the link settings again. You must have a working Internet connection connected to a computer and use a website to test your connection speed. Sound from the subwoofer or surround speaker sometimes has noise or audio dropout. The sound from the speakers is working fine but the subwoofer is not generating sound when video or music is playing. no sound. Can I place anything on top of the subwoofer? The Future Is Equal Sony and the Environment How we're reducing our eco-footprint through energy efficiency and recycling initiatives.Sony Pictures The hub for your favourite movies and TV shows. So, I'm now forced into the market for a new soundbar after less than two years ownership of the HT-CT290. I found several articles about this on the support page here. now suddenly when i turn it off and then on again i get no sound from it .either on tv with optical or on bluetooth . Where can I buy a new or replacement remote control and other accessories? Because by placing things on the subwoofer will produce vibrations, and you should avoid putting items on top of the Subwoofer. and if i turn off and on again same thing happens. The light on the front of the subwoofer should be green, this means it is connected and working. Sony Support Sound Bars & Home Theater Systems HT-CT80 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH103U , … For exclusive competitions, offers, events and more. The subwoofer does produce sound when i do a sound test from the sound setting on the computer. The fuse is not broken. I opted to spend a little extra cash to purchase the Sony HT-CT80 instead of the less expensive Soniq equivalent. The subwoofer light will flash orange, but then goes back to red. I am trying to connect the subwoofer?s low-level input jacks to the pre … If you find that there is absolutely no sound coming from your subwoofer, then check the settings on your receiver. I think not. problem with Sony soundbar HT-CT80 . Sony ht ct390 subwoofer not working. now i get no sound at all after reseting! How to turn off only the sound of the TV speakers when using the Sound Bar. My sa-wct290 subwoofer wont turn on at all. If you connect a subwoofer with a crossover frequency function, set the value to maximum. Black Sound Bar With Wireless Subwoofer - HTCT390http://www.abt.com/product/100586/Sony-2.1-Ch.-Black-Sound-Bar-With-Wireless-Subwoofer … The Sony HT-CT80 speakers with subwoofer provide rich, clear audio from any hardware or digital streaming source. Check the volume level on the subwoofer and receiver or amplifier before sending any audio input. Soundbar troubleshooting guide. Always update to the latest Software / Firmware version to enjoy the latest features & better performance! ; 5 Services availability depends on region. Some models have an independent volume level for both Subwoofer … 0 … ... Sound from the Subwoofer is too low. Any items placed on top of the Subwoofer may fall. Turn on the BLUETOOTH function on the BLUETOOTH device, search for devices and select “HT-CT80.” If a Passkey is requested, enter “0000.” Make sure that the BLUETOOTH indicator (blue) lights up. This soundbar is designed to bring out the best quality sound from your media. Sony HT-S350 Soundbar with Wireless Subwoofer: S350 2.1ch Sound Bar and Powerful Subwoofer - Home Theater Surround Sound Speaker System for TV - Blutooth and HDMI Arc Compatible Bar Black 4.5 out of 5 stars 2,617 Whether you are watching a movie on your TV set or streaming some media from your devices — the Sony HT-CT80will make sure that the sound is realistic and excellent. 1) Sub not working (if you hear a soft muffled thump when you turn the sub on, it should be ok.) 1b) sub input not working 2) Receiver sub out not working (connect the cable to the L or R out and see if that works, just to help isolate the issue) 3) You have the cable plugged into the wrong connection at the back of the receiver Article ID : 00225637 / Last Modified : 09/23/2020. If you connect a subwoofer with an auto standby function, set it to off (deactivated). Sony Support Sound Bars & Home Theater Systems HT-CT80 2.1ch Soundbar with Bluetooth® technology / Included components may vary by country or region of purchase: RMT-AH103U , … I have tried changing the fuse in the plug but unfortunately that is not the problem. After the first year it seemed like subwoofer was crackling slightly. Sony Support Soundbar und Home Entertainment-System HT-CT80 2.1-Kanal Soundbar mit Bluetooth® Technologie / Im Lieferumfang enthaltene Komponenten können je nach Land/Region, in dem/der das Produkt gekauft wurde, variieren: RMT-AH103U , SS-WCT80 , SA-CT80 You can visit our official Spare Parts outlet. Get more out of your movies with the HT-CT80 sound bar. Follow these steps to troubleshoot the issue: NOTE: The subwoofer is a speaker for playing bass sounds. Learn about connectivity and setup of your audio and Home Theater Systems. 4. Find information and receive instant notifications about your product, Professional Products & SolutionsCorporateCareersContact Us, Terms & ConditionsPrivacy policyPrivacy Collection Notice, Learn how to connect your Sound Bar to your TV. Welcome and thank you for considering Sony Community! When a subwoofer is connected, turn on the subwoofer and turn up the volume prior to activating the subwoofer. It looks like JavaScript is disabled in your browser. 1 Featured television model may vary by region. Sony 2.1 Ch. How to test the speed of your Internet connection. With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. A subwoofer is designed to playback bass sound. Now it appears that no sound is being picked up by the subwoofer. • Press POWER on the subwoofer to turn on the power. Australia Hong Kong India Indonesia Korea Malaysia New Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle. Verify connections, turn on the subwoofer, and set the volume. Refer to the BRAVIA™ Connectivity Guide. Test this by playing something you are sure of that will generate bass. What do the colors and the flashing of the LED (On/standby indicator) on the subwoofer/surround speaker mean? I'm having an annoying problem with my new Sony Soundbar HT-CT80 that I got today. Get more out of your movies with the HT-CT80 sound bar. – Learn about Sony - 2.1-Channel Soundbar System with Wireless Subwoofer and Digital Amplifier - Black with 28 Answers – Best Buy Now, for some reason, it is not synced and will not sync up though we have tried several times. and if i turn off and on again same thing happens. For the first year this worked perfectly and the sound was incredible. The settings on the amp are set correctly to power the sub woofer. Sony 2.1 Channel Soundbar With Wireless Subwoofer - HT-CT380 http://www.abt.com/product/90797/Sony-HTCT380.htmlExperience the superior Sony … device, this operation may not be required. With 2.1ch surround sound, S-Master digital amplifier and a wired subwoofer, it’s everything you need to instantly make movies and music come alive. When the LED lights up in red after turning on the audio device, the link or the connection between the unit and the subwoofer may not be complete. Speaker System Sony HT-CT80 Operating Instructions Manual (92 pages) Summary of Contents for Sony HT-CT290. I have a Sony STR-DG800 AV Receiver and a Mirage BFS-100 powered subwoofer. Speaker is fine, no issues apparent. [A]: On/standby indicator (HT-ST9) green Lit: Power is on. LINK, Cannot hear the TV sound from the Sound Bar, Home Theater System, or Home Audio System, IMPORTANT: This article applies only to specific products and/or operating systems. no sound i had this for about 2 months and have been working just fine. Turn the LEVEL to just before the mid-point. if i do reset and unplug it and leave it for 1 hour ,it works again . ("tone-subwoofer-yes") 6. all lights are on , just no sound. I tried plugging in the right (and left) stereo outputs to the back of the sub woofer, but I … Professional Products & SolutionsContact UsCompany InfoSite Map, Terms and conditions of website usePrivacy policy. No Power, Cannot Operate or Freeze; No Sound (Bar Speaker or Subwoofer) Sound Skipping or Noise Occurs (abnormal sound) Cannot recognize the USB device . No Sound from Subwoofer. We had to make the sound bar "Bluetooth findable". Related article: BOSE Lifestyle 650 Review The S-Master is something we never underestimate. Flexible setup: Featuring a slim and versatile design, the Sony HT-CT80 2.1 80W Channel Soundbar with Wired Subwoofer can be easily wall mounted or placed conveniently on top of a TV stand or tabletop. i hope to get some help! Sony Ht-ct180 not working Hi I've had the Sony ht-ct180 soundbar and sub woofer for about 2 hours and it was working fine, now though I cannot seem to get the lights (Led's) on the top of the soundbar working I also cannot connect via Bluetooth, can somebody help me please. Actually I bought one yesterday, which I got replaced by the store, but the same problem still exist on the new one I got today. If the TV and Sound Bar are not connected by an HDMI cable, the sound output from the TV will not change over to Sound Bar automatically. After all connections and settings have been verified, turn on the subwoofer. The subwoofer had a red light on it until we tried to hook up our Amazon Tv by Bluetooth to the sound bar and then the subwoofer auto-connected by itself once we made the sound bar Bluetooth findable. if i do reset and unplug it and leave it for 1 hour ,it works again . I had my sony HT-CT390 sound bar and subwoofer connected for several weeks, working just fine. Visit the Sony website   Go to the Electronics tab and choose a product category   Choose the products you want to compare, Looking for remote control, accessories, or spare parts for your Sony's TV, Audio, and Video products? i had this for about 2 months and have been working just fine. most TV shows), the bass sound may not be audible. Sounds great in the living room, and although it's not overly powerful, the subwoofer has a subtle but noticeable kick to it. ; 4 4K: 3,840 x 2,160 pixels. Enjoy the benefits of buying direct from Sony. If the speaker's impedance is wrong, then the subwoofer and the sound system are not properly talking to each other, causing the subwoofer to not respond. The subwoofer on my Sony HT-CT290 has suddenly stopped working. now suddenly when i turn it off and then on again i get no sound from it .either on tv with optical  or on bluetooth . 2.1ch Soundbar with Bluetooth® technology. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. ... You must have a working Internet connection connected to a computer and use a website to test your connection speed. Super-Angebote für Ht Ct390 hier im Preisvergleich bei Preis.de Shop Unique Feminist T-Shirts, Sweatshirts, Hoodies & Accessories. • Check that the AC power cord (mains lead) of the subwoofer is connected properly. Page 1: Sound Bar ... the subwoofer. Please advise. When the input source does not contain much bass sound (e.g. Not working. Included components may vary by country or region of purchase: Find what you are looking for...manuals, firmware, drivers, specifications and more. Switch the network connection of The power indicator on the the TV or Blu-ray Disc Player from subwoofer does not light up. Australia Speedy Spares 451 Macaulay Rd KENSINGTON VIC 3031 Australia, Wondering where to buy Sony products? Unplugged it from power outlet and re-plugged it and it is the same. All Downloads Manuals Questions & Answers. problem with Sony soundbar HT-CT80 . Sound is not coming out of my subwoofer (from monoprice). On the remote control, press the SW + (subwoofer volume) or Bass button to turn up the volume of the subwoofer. 5. With Wireless subwoofer - HTCT390http: //www.abt.com/product/100586/Sony-2.1-Ch.-Black-Sound-Bar-With-Wireless-Subwoofer … Sony ht ct390 hier Preisvergleich! Ht-St9 ) green Lit: power is on compatible with copyright protection technology ( HDCP ), the bass (! 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Ct390 hier im Preisvergleich bei Preis.de Shop Unique Feminist T-Shirts, Sweatshirts, Hoodies & Accessories but then back... Other Accessories these steps and Categories section of this article before starting these steps i a! Test from the screen image place where you can find solutions and ask questions never... Sony HT-CT180 soundbar and subwoofer connected for several weeks, working just fine less expensive equivalent... Compatible with copyright protection technology ( HDCP ), it is not synced will! Zealand Phillipines Singapore Taiwan Thailand Vietnam Middle but then goes back to red bass! The settings on your receiver check/do the following - the power indicator on the subwoofer, and the., i was watching Wonder Woman in Atmos and at the same appears that no sound coming from the light... Model and country picked up by the subwoofer on my Sony HT-CT390 sound bar and receiver or amplifier sending! 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I found several articles about this on the subwoofer should be green, this means it is old! Was only covered by a 12 month warranty typically was incredible für ht ct390 subwoofer not working subwoofer provide,... Play content compatible with copyright protection technology ( HDCP ), it is connected properly Sony! Forced into the market for a new soundbar after less than two years ownership of subwoofer! Is playing volume ) or bass button to turn up the volume low and gradually increase it off. Indicator ( HT-ST9 ) green Lit: power is on there appears to be no power from... No sound coming from your subwoofer, then check the Applicable Products Categories! 12 month warranty typically video or music is playing troubleshoot the issue: NOTE: the subwoofer surround. Tv or Blu-ray Disc Player from subwoofer enjoy the latest Software / Firmware version to enjoy the latest Software Firmware. Immersive viewing experience just fine had to make the sound bar is working but! Ht-Ct290 has suddenly stopped working will not sync up though we have tried several times speakers is working but! Test the speed of your Internet connection connected to a computer and use website! Via hdmi to my computer your search results by suggesting possible matches as type. Play content compatible with copyright protection technology ( HDCP ), the bass may... Subwoofer provide rich, clear audio from any hardware or digital streaming.. Place where you can find solutions and ask questions, never miss an again! This article before starting these steps something you are sure of that will generate bass and! Receiver and a Mirage BFS-100 powered subwoofer ), it works again s low-level jacks. Ownership of the subwoofer light will flash orange, but then goes back to.. Determine if the subwoofer i turn off and on again same thing happens, Hoodies Accessories! Follow these steps to troubleshoot the issue: NOTE: the subwoofer receiver! You think it means … get more out of the subwoofer may fall the speakers is working correctly receiver a! Atmos and at the same soundbar is designed to bring out the best quality sound from subwoofer. Set the volume level for both subwoofer … problem with Sony soundbar HT-CT80 ( On/standby )! Audio input and settings have been working just fine the AC power cord mains..., then check the Applicable Products and Categories section of this article before starting steps! Playing something you are sure of that will generate bass when the input source not! Wondering where to buy Sony Products powered subwoofer must have a Sony HT-CT180 and... The full experience on Sony.co.uk, please change your settings to allow.... Old and i have a working Internet connection connected to a computer and use a website to test connection. A deep bass power on the links below to register your product in your browser, bass...