Lots of users have been experiencing issues with their Apple butterfly keyboards as well. You can’t use your MacBook Air if its keyboard is not working properly. MacBook keyboard might not work because of dirt and debris stuck between the keys of the keyboard. Turn the device off and on. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. 2. Reg. Its revised its design once, but not with much improvement. 1. It’s worth noting, however, that Apple created this service program after three class-action lawsuits. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. But don’t expect salvation. It can take up to five days before the shop is able to get the right parts and make the replacement. Reboot the MacBook. MacBook Pro keyboard and trackpad not working? And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? Apple suggests cleaning your keyboard with compressed air. I can log into OS X and everything functions normally with an external keyboard and mouse. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. The MacBook trackpad is one of the best on the market. Say no more, we’ll get you started with Setapp real quick. Ready to check them out? Many MacBook Air users are having issues with their keyboard. Let’s find out the steps you need to take to fix your MacBook keyboard quickly. They are undoubtedly very easy to follow and fixes the problem. Remember to reset both as just resetting SMC alone won’t work. Check if the keyboard is working, if not, then move to the next method. Note: Before you reset the PRAM and SMC, make sure to take proper backup. Is your MacBook Pro keyboard not working? Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. Best of all, both CleanMyMac X and iStat Menus are available for a free seven-day trial from Setapp, a platform with over 150 Mac apps that make your digital life a breeze, from creating backups to working with documents to managing your finances. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. Software problems might cause keyboard misbehavior. In cases where only some keys aren’t working, this may solve your problem, and it only takes a few minutes and some canned air. And even if you have an external keyboard handy, the workflow speed is hindered. Dear Apple, here's how I solved my MacBook keyboard problem. Even, it is one of the recommended methods by Apple. Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. After each step please test to see if your keyboard is working: 1. Macs are usually smooth-running machines. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. Your MacBook Pro keyboard usually does not work due to dirt or debris over it. You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. It is simple but effective. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. It’s one thing if your Z key sticks occasionally. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. Hence, it would be a good idea to clean your MacBook keyboard. Don’t let your Mac be cluttered up with your system junks. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. Restart your Mac. For some reason my macbook keyboard and trackpad are completely non-responsive. Make Sure Your Keyboard Is On If your Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on: On the latest Magic Keyboards, slide the switch on the back edge of the device so that the green color becomes visible. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. However, software and hardware related issues can arrive during use. How to Factory Reset a MacBook or Any Mac Computer, The Most Common Mac Viruses: Here’s How You Can Remove Them, How to Free up Storage Space on MacBook Air or MacBook Pro, M1-Supported Apps: The Ultimate Guide to Check Which Apps Work on New Macs, Best Range of i-Blason Cases for iPhone 12 Series [Review], Best Ring Holder Cases for iPhone 7 Plus in 2021. If you find your MacBook trackpad not working, there are a few steps you can take. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. Get CleanMyMac X and it will help you keep your Mac healthy, always. And if you are using a MacBook with a Butterfly keyboard, it might be that dust or dirt particles are hampering the key travel. Setapp lives on Mac and iOS. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. MacBook :: How To Login If Keyboard Not Working Oct 19, 2010. The only button that works is the power button. Fix Macbook Keyboard Not Working. There are a few possible issues that could lead to your MacBook keyboard not working. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. The reason is that Mac keyboards come with different designs like the Apple butterfly-like keyboard. There are two ways of doing so. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. In that case, your automatic keyboard backlighting may not trigger. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. 1) Shut down your MacBook Pro. To restart your Mac, click the Apple menu > Restart. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Now you know the reason why your MacBook Pro keyboard is not working. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. The short answer is: not you. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. I thoroughly enjoy discovering new hacks, troubleshooting issues, and finding and reviewing the best products and apps currently available. Wait for 30 seconds or so and Power On your laptop. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. Meantime, prepare for all the awesome things you can do with Setapp. In some rare cases a blast of compressed air could clear the dust from the keyboard. It’s a dedicated toolkit for solving every keyboard problem through the best applications. Setapp uses cookies to personalize your experience on our website. Note that only Intel-based Mac computers have an SMC. The track pad works he uses a mouse it is ok the keys will not type. Is Fining Apple for Secretly Slowing iPhones Justified or Not? https://www.igeeksblog.com/author/arshmeet/. PRAM (Parameter Random Access Memory) stores core values, and SMC (System Management Controller) takes care of your CPU fan, lights on Mac, and keyboard as well. Try rebooting your MacBook and see if that clears up the issue. For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. Now that you might have found the culprit let’s get to the next step. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. Can get on Internet et cetera but he needs to be able to type. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. Tilt your Mac at a 75-degree angle, so it’s not vertical. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. By accessing the keyboard preferences and uncheck the option. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. Like many other MacBook users, my keyboard began to malfunction. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. Delete .plist files Solution 3: Clean junk from your MacBook Pro. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. Macbook Air keyboard not working. Part of that is the butterfly keyboard mechanism. It might sound too basic, but we often undermine the importance of a fresh start. Repeat with the MacBook rotated to its left side. Hold down all 4 of these keys for another 7 seconds. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. Let us deliver Setapp to your Mac in one click. Why Hasn't Apple Adopted USB-C for iPhone? iStat Menus shows you exactly when your computer starts slowing down. But it does work like a charm, so do try it without fail. But don’t worry. By using MacClean, you kick it back your keyboard to work. Restarting your Mac may fix your issue. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. To update your macOS, head over to System Preferences, and navigate to the Software Update section. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Reboot the MacBook; Clean the keyboard; Check for macOS Updates; Reset PRAM and SMC on MacBook; Delete Recent Apps from MacBook; 1. VAT ID: IE3425001BH. What to Do If Macbook Keyboard is Not Working? MacBook Air - FIXED :-) I have had this same problem occasionally, but I do believe that most of the posts in this forum are basically the same problem for the most part, that show up in various degrees of seriousness depending on the each machines' individual situation. If an update is available, click on Upgrade Now to initiate the OS update. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. Check your keyboard batteries if applicable. A malfunctioning Mac keyboard can be very disturbing. Method 1: You can start by cleaning the keyboard. Make your Mac fast and secure with CleanMyMac X. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Apple or an Apple Authorized Service Provider will service eligible MacBook, MacBook Air, and MacBook Pro keyboards, free of charge. Whether the Macbook’s keyboard or trackpad isn’t working, updating the OS is amongst the oldest and commonest troubleshooting tips. It … There are chances that a bug is causing the issue or some setting has been mistakenly altered. To clean your Macbook’s keyboard, you can use compressed air … Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. So when your keyboard is not working, resetting the SMC is worth a try. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. Took top off to make sure keyboard connection ok to top case, is ok. Press down and hold these keys on your keyboard – Control, Option, Shift. Also, no other external device should be connected to the Mac while you perform the process. This simple reboot can take care of many of your Mac’s problems. Macbook Ambient Light sensors. You can follow the steps below to diagnose your problem then implement the available solution to fix your problem. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. So, resetting them could resolve the issue. To fix it, just roll back your Mac a few saved backups: While the system is rebooting, open the Recovery Tool by pressing ⌘ + R, Choose Restore from the Time Machine backup. Keyboard & trackpad not working. My solution is, well, not factory recommended. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. Truth is not every issue with your MacBook is a hardware problem. As mentioned in the beginning, the MacBook Pro keyboard may not work properly if there’s some debris or dust stuck between the keys. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. Mac keyboard issues plaguing recent models and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist culprit ’... To restart your Mac overall is prevention — using thoughtful analysis to see your! 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Would be a good idea to clean your MacBook into an Authorized Service.