Go to Product Repair. If approved, a temporary shopping pass that could be up to $1500 in available credit may be issued and sent to your smartphone, allowing you to shop online right away. Power up, right to Protect mode. Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit. If the receiver shuts off after connecting a speaker, that speaker's wiring or the speaker itself has a problem. Then turn the device back on and check if the issue is resolved. Some topologies HAVE to support the open circuit protection for example Class-H stuff like … Then turn the device back on and check if the issue is resolved. In thermal cases, the circuitry will automatically reset after a few minutes of cool down and the Protection indicator will go out and normal operation will resume. I have a Sony STR-DE197 receiver. Be among the first to get the latest If you are not hearing sound through your speaker system, it … 2 thoughts on “Sony receiver in protector mode FIXED!” Paul. A newer version of your browser may be available. Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit. Many of the problems that trigger protection mode can be resolved or at least diagnosed by tech-savvy owners, without bringing your car into the shop. Make sure the speaker impedance is within the recommended range. Steps to Play Music from a Google Home-Enabled App to the Home Speakers or Other Audio Devices, Steps to Perform a Power Reset on your Home Audio or Video Product, Can't hear TV sound from the soundbar, home theater system, or home audio system, Audio from the soundbar or home theater and is out of sync with the TV picture, All Mobile, Tablets & Smart Devices products. Our site is not optimized for your current browser. Adjust the volume knob on the receiver. Ask for FREE. I couldn't find a fuse to replace so I put it back together. To isolate the problem, do the following: Turn off the home audio device, and remove all speaker wires from the back. Fix the connection to prevent a short circuit. All Mobile, Tablets & Smart Devices products, If there has been an electrical surge or power outage, then the internal surge protection inside the home audio device may have been triggered to protect the device from the surge. If the speakers are within the recommended impedance range, check the connections. Replace low impedance (outside of specifications) speakers with the correct impedance to prevent this from occurring. The receiver will automatically turn off after a few seconds. The optical cable does not plug into the optical port of the audio device correctly. THANKS!Easy fix receiver protector/protection mode on Sony str-dh750 from lightning strike/power surge. Reduce the volume level. var model_var_lower = model_var.toLowerCase(); Running the home audio device in a poorly ventilated cabinet can trigger the protection circuit. Sony: "Protect/Unplug" - messing me up! John Reed: ... Hi, For the second time in a few months a lightning storm has caused my amp to go into protection mode. Joined: Dec 9, 2005 Messages: 4 Likes Received: 0 Trophy Points: 11. If the receiver shuts off and goes back into protect mode you will need to contact your Onkyo dealer. Beside above, why does my receiver shut off when I turn up the volume? var model_var_link = element.attr("aria-url") + model_var_lower + "/manuals"; A newer version of your browser may be available. If a cord is frayed or in contact with another terminal, an error will occur. Part of the protection circuitry are relays that disengage the speakers once the Sony has gone into auto-protect mode. Try following these steps to resolve this issue: NOTE: Because each of these steps represents a possible solution to this issue, check the A/V receiver status after completing each step. I need to reset my Sony receiver. Turn off the receiver and let it cool for a few hours; then try again. This procedure can also be used to initialize the receiver before you use it for the first time. So, the problem just happened today. Leave the receiver on for 30 seconds. Unplug the power cord from the wall and then reconnect the speaker and audio cables. Reduce the volume level. Categories Technology Tags da90esg, protection, protector, receiver, sony, stuck Post navigation. The receiver will automatically turn off after a few seconds. Raising the volume with a low impedance speaker will trigger the protection circuit. December 8, 2009 at 8:57 pm Well, bad news, it does not work now. Remove the object covering the ventilation holes of the receiver. Sucks… John Regalbuto. var model_var = "STR-DE135"; Repair information and service assistance, Keep track of all your products in one location, A place where you can find solutions and ask questions, CareersContact UsCompany InfoVoluntary Recall, SEL TERMS AND CONDITIONSSEL PRIVACY POLICYCA PRIVACY NOTICEDO NOT SELL MY PERSONAL INFORMATION. On older model AVRs you may see the word "Protect" on the receiver's display. To reset the internal surge protection circuit unplug the AC power cord from the wall for at least. Reduce the volume level. John Reed: Posted on Thursday, July 17, 2003 - 19:01 GMT . This is normal. Plug the power cord back in and then power then turn on the receiver. Unplug the AC power cord (mains lead) and then plug in the cord again after 30 minutes. Hold down (on/standby) on the receiver for 5 seconds. To isolate the problem, do the following: Turn off the home audio device, and remove all speaker wires from the back. How do I reset the check engine light? 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